Businesses
The main product TruCancel brings to consumers is a true one-click cancellation. What is unique about our service is how we break subscriptions into micropayments and enable consumers to freely cancel anytime they want and not be charged another second in micropayments. Our service is compatible with all subscription based digital goods, and all digital goods that are capable of adding a direct subscription fee.
TruCancel
Required Inputs for using TruCancel
When implementing TruCancel, you must provide the following details:
| Field | Description |
|---|---|
| Name | Your website's name (e.g., "My Subscription Service") |
| URL | The URL of your website where TruCancel will be integrated. |
| Category | Specify the business type (e.g., SaaS, Media, e-Commerce). |
| Price | The subscription price that customers will see and interact with. |
Script Integration Steps
01.Browse to My Websites
You can begin integrating TruCancel into your website. The integration process involves adding a JavaScript script to the section of your HTML file. This script will enable TruCancel’s core functionalities, such as subscription login, purchase, cancellation, and refund
02.Click on Add New Website
03.A modal will open, fill the required fields
04.After Submitting the form, Copy that code
05.Paste that code just before the </head> tag of
your website
TruCancel
Core Features
TruCancel provides a variety of features to help you manage subscriptions and cancellations
efficiently. The core features of the TruCancel platform include:
Login and Authentication
TruCancel allows users to log into their accounts and access their subscription details. Once
logged in, the platform stores customer information locally, enabling functionalities like
purchase management and one-click cancellation.
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How It Works : When a customer logs in, TruCancel verifies their credentials and stores their session data, enabling them to interact with subscription services seamlessly.
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Use Case : For a customer visiting your subscription service, they simply click "Log In" and provide their credentials. After a successful login, they gain access to their subscription information.
Overlay Display
The TruCancel overlay is a key element in providing a smooth, distraction-free user experience.
This overlay appears dynamically depending on the user's subscription status and enables the
customer to manage their subscription, including canceling or purchasing.
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How It Works : The overlay pops up when a customer interacts with the TruCancel button. This ensures the cancellation or purchase process is done within a focused window, preventing users from being distracted by other site elements.
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Use Case : When a customer decides to cancel their subscription, the overlay is activated, showing only the cancellation options with no distractions from the rest of the page.
Subscription Purchase : TruCancel enables businesses to display and manage subscription purchases seamlessly. With the integration of TruCancel, your website will automatically show dynamic pricing information based on your subscription model.
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How It Works : When a new user visits your website, TruCancel presents them with pricing information and an option to purchase a subscription.
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Use Case : A new user sees the "Subscribe" button on your site, clicks it, and completes their subscription with ease using the system.
One-Click Cancellation : One of TruCancel’s most powerful features is the one-click cancellation process. This functionality allows customers to cancel their subscriptions with just a single click, reducing frustration and ensuring compliance with the Click to Cancel law.
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How It Works : After logging in, a user can click on the "Cancel Subscription" button, and TruCancel will immediately process the cancellation, ending the user’s subscription and removing access to the service.
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Use Case : A subscriber no longer wishes to continue their service. They click the "Cancel" button, and their subscription is terminated instantly.
Refund Request (Future Feature) :In the coming months, TruCancel will introduce the TruCancel feature, which will enable customers to request refunds for subscriptions they no longer wish to continue.
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How It Works : The TruCancel process will allow users to request a refund for unused subscription periods, providing businesses with a streamlined way to handle these requests automatically.
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Use Case :A customer is unhappy with a service and wants to request a refund. TruCancel will allow them to submit a request that the business can process with ease.
How the Script Works
The TruCancel script functions in the following way:
- Authentication: Your API key authenticates all incoming requests. Only authorized users with valid keys can access the TruCancel system.
- Dynamic Buttons: Based on the user’s subscription status, TruCancel dynamically generates buttons (such as “Login,” “Purchase,” and “Cancel”).
- Error Handling: If an error occurs (e.g., incorrect API key), the script will redirect users to an error page with troubleshooting instructions.
- Data Management: TruCancel stores customer actions (e.g., login, purchase, cancellation) locally, ensuring a smooth experience on subsequent visits.
How the Script Works
After integrating the TruCancel script, it is important to verify that everything is functioning correctly. Follow these steps to ensure a seamless user experience:
- Test Login Functionality
Open your website and attempt to log in with a test account. Ensure that the system correctly stores user details after successful login. - Check Subscription Buttons
Ensure that the "Purchase" button appears for new users. Test the purchase process to confirm that subscriptions are correctly activated. - Validate Cancellation Test the "Cancel" button by simulating a subscription cancellation. Ensure that users are successfully unsubscribed.
- Monitor Errors Trigger an intentional error (e.g., incorrect API key) to verify that the error page is displayed.
Check that the console logs provide detailed error messages for troubleshooting.
Troubleshooting Tips Here are some common issues you may encounter and how to resolve them: API Key Errors
- Open your website and attempt to log in with a test account.
- Ensure that the system correctly stores user details after successful login.
Button Visibility Issues
<head> section of your HTML file.Subscription Status Problems